Legal and Privacy

Privacy Policy / Privacy Notice

This privacy policy sets out how VoTech Filter GmbH uses and protects any information that you give VoTech Filter when you use this website, make a transaction with us, or a contract is entered into. VoTech Filter is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified; you can be assured that it will only be used in accordance with this privacy statement. VoTech Filter may change this policy by updating this page. You should check this page from time to time to ensure that you agree with any changes we make. This policy is effective from '''1 May 2018'''.

We are the data controller

Your privacy is important to us. Under the EU General Data Protection Regulation 2016/679 and associated and applicable EU legal acts, from time to time (below "EU Data Protection Law"), we are the 'data controller' in relation to you. As the data controller, we determine the means and purposes of collection and use of your personal data and we are obliged to provide the individual whose personal data is being processed (you) with certain information about the processing. This notice serves as such information. This notice is not intended to replace any other separate or more detailed privacy notices or further information that we may provide you.

What we collect

We may collect the following personal information from you via this website:
  • Name and job title
  • Contact information including address, email address and phone number
  • IP address
We may also collect further information from you directly, if a sale/contract is agreed. 

What we do with the information we gather

We require this information to understand your needs and provide you with a service or product, and in particular for the following reasons:
  • To operate and administer the products and services we provide to you and to facilitate any possible sales/contracts
  • We may use the information to improve our products and services.
  • We may need to pass on your contact details to one of our authorised dealers who will assist you directly with your enquiry/purchase.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided – only where you have freely given explicit consent to do so.
  • Your IP address is stored in our web server access logs and is only used/reviewed in case of any potential security issues. The IP address is anonymised when used in web analytics (Google Analytics). We also use your IP address to check that you are viewing the most relevant geographical website when you first view an VoTech Filter website but this information is not retained.

How we gather information about you

We obtain personal information directly from you, for example when you fill out a form on our website or when you make an enquiry by email or telephone. Your IP address is gathered from your web browsing session.

Our legal basis for using your personal information

We only use your personal information where that is permitted by the laws that protect your privacy rights. We only use personal information where:
  1. we have your consent (if consent is needed);
  2. we need to use the information to comply with our legal obligations;
  3. we need to use the information to perform a sale/contract with you.

How long we keep your personal information for

How long we keep your personal information for depends on the products and services we deliver to you. We will never retain your personal information for any longer than is necessary for the purposes we need to use it for.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. We use suitable encryption to transport personal data between our offices.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. There is no personal data stored in any of the website cookies. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
  • whenever you are asked to fill in a form on the website, indicate that you do not want the information to be used by VoTech Filter for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at
We will not sell, distribute (unless required by law or for a business transaction with an authorised dealer) or lease your personal information to third parties.

Your privacy rights

You have the right to object to how we use your personal information. You also have the right to see what personal information we hold about you. In addition, you can ask us to correct inaccuracies, delete or restrict personal information. You can make a complaint or request to us by email: or use the contact us form.


All information contained in or linked to this website was to the best of our knowledge timely, complete and accurate when issued. However, we cannot accept responsibility for any errors or omissions in this material. Some products are offered only in specific markets. Check with your local distributor or regional office for information about availability and prices. '''This website is maintained in and operated from Germany; therefore, the website and all content fall under the jurisdiction of German law.''' By linking to other material or websites, VoTech Filter does not give any approval or endorsement of those websites or materials and VoTech Filter Company has no liability for any links or the material arising from them. This website occasionally offers external links to other organisations or documents. VoTech Filter neither endorses nor approves of links to external sources. VoTech bears no liability for the operation or content of any links or organisations appearing on this site, or that may be electronically linked to this site. Copyright © 2021 VoTech Filter GmbH. All rights reserved. VoTech Filter GmbH is a company registered in Germany with company number: HRB 10236 Amtsgericht Aachen. VAT No: De122488015 Registered office address: VoTech Filter GmbH, Gladbacher Str. 39, 52525 Heinsberg, Germany.